Which platform do you use?
To make sure Gmail never filters MGA email as spam, all you have to do is mark the conversation as important and add us to your contacts list. Gmail may mistakenly send a message from us to your spam box. If this happens, open your spam box and the message from us. At the top of the email there should be a button that says “Not Spam.” Clicking that will make sure you continue to get our messages in the inbox.
If that doesn't work, you can try the following:
Mac OS X
How to clear cache and cookies in Safari on Mac OS X:
How to clear cache and cookies in Safari on iOS:
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